FAQ

What file types can I upload?

You can upload:

• .png or .jpg screenshots
• .txt hand history files
• .zip files containing images or text files

Each upload can include multiple files (up to your plan limits).

How do I upload hands from poker apps?

If you play on a mobile app, simply take screenshots of the hand history and upload them as image files (.png or .jpg).

If a single hand requires multiple screenshots (for example, if the action spans multiple screens), you can upload both images — the AI will interpret and merge them into a single complete hand.

What about live sessions?

You can upload text documents (.txt) containing manually recorded hand histories from live games. The platform will interpret the structured action and incorporate it into your reports.

Can I upload hands from different sites?

Yes. You may upload hand histories from different poker platforms as long as they are in supported formats (.png, .jpg, .txt, or .zip). The system interprets the action regardless of source.

What does Villain Bible generate?

The platform analyzes your uploaded hands and produces structured, evidence-based opponent profiles, notable hand logs, and quick reference summaries to support study and strategic improvement.

Do you store my uploads long-term?

Uploaded data is processed to generate reports. We do not intentionally retain personal information beyond what is necessary to provide the service.

Can I cancel anytime?

Yes. You may cancel your subscription at any time to prevent future billing. Access remains active through the end of your billing period.

Do you offer refunds?

No. Due to immediate access to a digital service, all payments are final and non-refundable.

How do I contact support?

Email support@villainbible.com.